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Refund / Revision Policy
This revision policy describes how and when you can be refunded your money and/or when you will receive free revision services from our firm. Our aim is to always offer high quality services that meet the expectations of our customers. We always strive to retain a leading position in the provision of top notch custom writing services that will always serve to satisfy those who entrust us with their school papers. With this, we have adopted a policy that does not tolerate substandard work from our writers. We are proud to have reported 99% client satisfaction from the services we offer.
However, there are several conditions that may arise that a client may ask his/her paper to be revised or a refund of his/her money. One of these circumstances is if the paper presented is totally out of the topic provided. If a customer’s instructions are solely disregarded by the writer, the customer has a right to ask for a refund of their payment in line with our terms of service. We can however assure pour clients that this would never happen and we have never had such a situation in our firm.
Moreover, a customer may ask for a refund if the paper provided is full of errors or plagiarized. If the submitted paper is full of grammatical errors, a customer can ask for a refund for his money. This must be in line with our terms of service. However, in line with our free unlimited revisions, a customer can ask for a revision of his/her paper without having to pay any extra cost.
If you decide to ask for revision, you have to ensure that the paper’s instructions are the original instructions that had been presented with the first order request. Any change of instructions or addition will be treated as a new order and the client will have to pay for the service. Revision requests must be made within twelve hours after the service has been delivered.
It is important to note that although one can ask for a refund, we have never had such a case for the years we have been in service. This is due to the fact that our clients have always expressed satisfaction with our services. If you buy any service from us, we promise to follow all instructions you provide to ensure that you get a paper that will satisfy you. Feel confident when ordering for a service because we will never disappoint you.